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On Demand

Providing Affirming Care to Gender & Sexually Diverse Patients - Part 2

Total CME Credit Hours: .75 Category I (Formal)


LGBTQ* patients are often overlooked in healthcare settings and special considerations should be taken when providing care. The second part of this webinar series will provide guidance for affirmative practices related to the LGBTQ* community. Including suggestions for changes and procedures related to intake paperwork, documentation, and insurance billing. Shelby and Luke will also discuss suggestions for inclusive language and consent-based protocols. 

This course was originally presented by Dr. Shelby Mahilo and Luke Kohne, MA on October 25, 2022.




Shelby Mailho, Psy.D's Profile

Shelby Mailho, Psy.D Related Seminars and Products

Shelby graduated from the Florida School of Professional Psychology at Argosy University in Tampa, Florida in 2016. Throughout school, she sought out classes and training opportunities to be able to provide affirmative and competent care to the LGBTQIA* communities, as well as working with adolescents and adults. Shelby moved to Chicago to complete my internship and postdoctoral training, where her primary focus was working with the LGBTQIA* communities and gaining experience with psychological assessment. She has worked in a variety of settings including community mental health, public school systems, residential treatment facilities, and outpatient private practice. Shelby believes that we are never finished learning and continues to seek out opportunities to learn more about providing excellent care and support to her clients and community. 

Degrees, Certifications, & Memberships:

  • Licensed Clinical Psychologist, Illinois Department of Financial & Professional Regulation, 2017
  • Doctorate of Psychology (Psy.D.) in Clinical Psychology, July 2016
  • The Gender ASSET training, 2020
  • Gender Infinity Conference, 2020
  • American Psychological Association (APA) Member

Luke Kohne, MA's Profile

Luke Kohne, MA Related Seminars and Products

Luke hold a master’s degree from The Chicago School of Professional Psychology and is currently working towards his Doctorate in Clinical Psychology. He finds great joy in working with other trans and gender non-conforming folx, as well as children and those struggling with mood related concerns.


Degrees, Certifications, and Memberships:

  • MA Clinical Psychology, The Chicago School of Professional Psychology, 2020
  • Expected PsyD Clinical Psychology, The Chicago School of Professional Psychology, 2022
  • Advanced Extern, Andersonville Psychology, July 2020 – Present
  • Therapy Extern, Howard Brown Health Center, 2019-2020
  • American Group Psychotherapy Association



Overall:      4.2

Total Reviews: 168


Christopher K - Naperville, Illinois


Thomas K - Bourbonnais, Illinois


Linda Y - Lake Forest, Illinois

"Excellent presentation! Thank you! "

Bradley B - Chicago, Illinois

"Thank u!"

Thomas H - Glendale Heights, Illinois