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On Demand

Providing Affirming Care to Gender & Sexually Diverse Patients - Part 1

Total CME Credit Hours: .75 Category I (Formal)

Education Types:
Category I (Formal) |  Risk Management
Clinical |  Patient Communication |  Personal Development
Shelby Mailho, Psy.D |  Luke Kohne, MA
45 minutes


LGBTQ* patients are often overlooked in healthcare settings and special considerations should be taken when providing care. The first part of this webinar series will provide history and general education related to the LGBTQ* community. 

This course was originally presented by Shelby Mailho, Psy.D and Luke Kohne, MA on October 19, 2021.



Shelby Mailho, Psy.D's Profile

Shelby Mailho, Psy.D Related Seminars and Products

Shelby graduated from the Florida School of Professional Psychology at Argosy University in Tampa, Florida in 2016. Throughout school, she sought out classes and training opportunities to be able to provide affirmative and competent care to the LGBTQIA* communities, as well as working with adolescents and adults. Shelby moved to Chicago to complete my internship and postdoctoral training, where her primary focus was working with the LGBTQIA* communities and gaining experience with psychological assessment. She has worked in a variety of settings including community mental health, public school systems, residential treatment facilities, and outpatient private practice. Shelby believes that we are never finished learning and continues to seek out opportunities to learn more about providing excellent care and support to her clients and community. 

Degrees, Certifications, & Memberships:

  • Licensed Clinical Psychologist, Illinois Department of Financial & Professional Regulation, 2017
  • Doctorate of Psychology (Psy.D.) in Clinical Psychology, July 2016
  • The Gender ASSET training, 2020
  • Gender Infinity Conference, 2020
  • American Psychological Association (APA) Member

Luke Kohne, MA's Profile

Luke Kohne, MA Related Seminars and Products

Luke hold a master’s degree from The Chicago School of Professional Psychology and is currently working towards his Doctorate in Clinical Psychology. He finds great joy in working with other trans and gender non-conforming folx, as well as children and those struggling with mood related concerns.


Degrees, Certifications, and Memberships:

  • MA Clinical Psychology, The Chicago School of Professional Psychology, 2020
  • Expected PsyD Clinical Psychology, The Chicago School of Professional Psychology, 2022
  • Advanced Extern, Andersonville Psychology, July 2020 – Present
  • Therapy Extern, Howard Brown Health Center, 2019-2020
  • American Group Psychotherapy Association



Overall:      4.1

Total Reviews: 183


Kristen H - Wheaton, Illinois

"Great presentation, thank you!"

Christopher K - Naperville, Illinois


Thomas K - Bourbonnais, Illinois


Alexis G - Elgin, Illinois


Aaron S - Evanston, Illinois


Michael S - Plainfield, Illinois

"Great information on a topic often not covered."

Anna S - Plainfield, Illinois

"Knowing your audience is key to a good presentation. I struggle to see how this was beneficial to a PHYSICIAN, as it is often imperative to know your patient’s sex, which poses a challenge with this topic and was not at all addressed. "

Lynn C - Des Plaines, Illinois

"This in no way addressed the specific issues of being a doctor with patients who identify as LGBTQ+. It was all about definitions (some of which were dubious i.e. sex being a cultural thing on the second slide) and did not look at what specific challenges a doctor will face. "

Bradley B - Chicago, Illinois

"Thank you for a doing a presentation on a subject as important as this!!"

Andrew D - East Alton, Illinois

"whether people like it or not, sexual identity is an increasingly important part of healthcare."