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On Demand

Fill Your Audit Toolkit for Today's Practice

Total CME Credit Hours: 1 Category I (Formal)

Education Types:
Category I (Formal) |  Risk Management
Compliance |  General Documentation
Kathy Mills Chang, MCS-P, CCPC, CCA
1 Hour


In today’s practice, it isn’t “if” you are going to be audited, but rather, “when” As such, it’s an absolute necessity for today’s practices to understand why audits happen, to know how to properly respond to a records request, and to recognize red flags. In this important training, we will outline real-time issues that actual practices are being targeted for, what they are doing about them, and how to avoid them. As with anything, knowledge is power, and practices must equip with audit preparedness tools! We’ll cover:

• Learn what an audit really is and why payors and organizations conduct compliance and documentation audits
• What to do when you get a records request…yes, this is usually your first clue that an audit is coming!
• Discover step-by-step suggestions for responding to an audit and when to reach out for professional guidance
• Find out how your billing patterns and coding habits may be drawing unwanted third-party attention

This course was originally presented by Kathy Mills Chang on January 14, 2020 sponsored by KMC University.



Kathy Mills Chang, MCS-P, CCPC, CCA's Profile

Kathy Mills Chang, MCS-P, CCPC, CCA Related Seminars and Products

KMC University

Kathy is known as one of our profession’s premiere Medicare, compliance, billing, and documentation experts. She knows her stuff, and consistently rates as one of the most informative, and entertaining speakers we have. Now a Certified Medical Compliance Specialist (MCS-P), a Certified Professional Chiropractic Coder (CCPC) and a Certified Clinical Chiropractic Assistant (CCCA), Kathy’s super-power is that she makes these difficult subjects simple, easy to understand, and, most importantly, easy to implement. In 2007, Kathy founded KMC University, the profession’s go-to for practice analysis and training on these subjects. Her team is the largest team of certified specialists under one roof in the profession, and has over 250 years’ experience in chiropractic, including Kathy’s 37 years of service to the profession. You can find out more about KMC University at



Overall:      4.4

Total Reviews: 228


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"It was good"

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"great job!"

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"Great examples"

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Gabe J - Belvidere, Illinois

"The handouts (slides) are hard to read when saved as 6 slides per page. Makes it difficult if you want to go back and review the handouts."