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On Demand

Checklist for Billing Insurance Basics

Total CME Credit Hours: 1 Category I (Formal)


If you've been billing insurance for your patients, you know that it's not just about filing the claims and waiting for the check.  The activities that take place BEFORE you bill and immediately AFTER you bill out your claims are going to either make the process run as smooth as butter, or as rough as a gravel road.  In this webinar we will explore the essentials of the billing cycle workflow and discuss what needs to be done in order to get your claims paid accurately, and in a timely manner. This course was originally presented by Lisa Maciejewski-West on June 4, 2019 and sponsored by ChiroHealthUSA. 


This webinar is a part of our Office Training Series sponsored by ChiroHealthUSA.



Lisa Maciejewski-West, CMC, CMIS, CMOM, MCS-P's Profile

Lisa Maciejewski-West, CMC, CMIS, CMOM, MCS-P Related Seminars and Products

Gold Star Medical Business Services was founded in 2006 by Lisa Maciejewski-West, as a way to provide a home-based job as a medical biller, for her then disabled husband. Lisa’s 35-year career in the Chiropractic, Medical and Dental fields, including 10 years as a Senior Practice Consultant and Speaker/Trainer with one of the largest Practice Management firms in the U.S., helped her quickly turn a “cottage” business in to a rapidly expanding medical billing company. In 2009, Lisa left her consulting position to care for her husband in the last months of his life and run Gold Star Medical full time.


In addition to the Medical Billing division, Gold Star has expanded its offerings to include a variety of practice assistance and development services. Lisa is a Certified Medical Coder (CMC), Certified Medical Compliance Specialist (MCS-P) and a Certified Medical Office Manager (CMOM). Lisa teaches medical coding and billing school "boot camps", designed to introduce individuals to the career field of medical billing. The 45+ hour boot camp is also used as a training platform for new Gold Star Billers. She is a faculty member of Practice Management Institute, and teaches billing, coding, compliance and practice management classes and webinars to hospital and multi-specialty provider groups nationwide. Lisa also continues to speak and teach nationally at association meetings, events and conferences each year.


Gold Star Medical is an award-winning company. In 2010 Gold Star Medical won the Texas Governor’s Employer of the Year award in the Small Business Category, through the Texas Council on People with Disabilities. Lisa was named the 2011 “Women in Business Champion” through the Small Business Administration. Gold Star also received a 2011 Chamber of Commerce Economic Development Award. Gold Star Medical has been named one of the top 50 Women Owned Businesses in the state of Texas.


Lisa is a proud mom of 5 children and grandmother to three grandchildren. She is also a certified yoga instructor.



Overall:      4.4

Total Reviews: 359


Petrina J - Hazel Crest, Illinois


Nancy H - St. Charles, Illinois

"great info !"

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Amelia C - Chicago, Illinois

"thank you"

Victoria G - Elmhurst, Illinois


Leila L - Metropolis, Illinois


Janet H - Des Plaines, Illinois

"I really liked Lisa's approach and clarified things I thought I knew."

Scott W - Jacksonville, Illinois

"I did not appreciate the comment about those who were on the call either being doctors, or chiropractor or staff."

Christian R - Franklin Park, Illinois